Last Updated: July 6, 2025
Welcome to Hands OnTerra! These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using our site, you agree to be bound by these Terms.
1. General Information
This website is operated by Hands OnTerra, located at:
📍 74/2, Guru Nanak Nagar, Delhi Road, Meerut, Uttar Pradesh
📞 +91 99975 47777
📧 handsonterra@gmail.com
2. Use of Our Website
By using this site, you agree:
You are at least 18 years old or have parental consent.
You will not use our products or content for any illegal or unauthorized purpose.
You will not attempt to harm or hack our website.
3. Product Information
We do our best to display product images and descriptions accurately. However:
Colors may vary slightly due to different screen settings.
Plants are natural and may differ in size or shape.
4. Orders & Payments
All prices are in INR and inclusive of applicable taxes.
Orders are confirmed only after successful payment.
We reserve the right to refuse or cancel any order.
5. Shipping & Delivery
Orders are usually dispatched within 10–12 working days.
Delivery times may vary based on location and logistics partner.
Delays caused by third-party courier services are not our responsibility.
6. Returns & Refunds
Please refer to our Refund & Return Policy for complete details.
Note: An unboxing video is required for any claims of damage or incorrect items.
7. Intellectual Property
All content, images, logos, and product designs on this website are the property of Hands OnTerra. Reproduction or misuse is strictly prohibited.
8. Limitation of Liability
We are not liable for:
Any indirect or consequential loss or damage
Delays due to force majeure (natural disasters, strikes, etc.)
Misuse of our products
9. Changes to Terms
We may update these Terms from time to time. Changes will be posted on this page with the updated date.
10. Contact Us
For any questions about these Terms, reach out to us at:
📧 handsonterra@gmail.com
📞 +91 99975 47777
