Welcome to Hands on Terra. By accessing and using our website, you agree to comply with the following terms and conditions.
🛍️ Orders & Customization
- All products are handmade and made-to-order.
- Customers must provide accurate details for customization (name, date, images, etc.).
- Once production has started, orders cannot be cancelled or modified.
🎨 Handmade Nature
- Each product is handcrafted, so slight variations in design, color, or finish may occur.
- These variations are natural and part of handmade artistry.
💳 Payments
- Orders are processed only after full payment confirmation.
- We reserve the right to cancel any order due to payment issues or unavailability.
🚚 Shipping & Delivery
- Delivery timelines may vary depending on product type and location.
- We are not responsible for delays caused by courier services.
🔁 Returns & Refunds
- Please refer to our Return & Refund Policy for detailed information.
📸 Product Images
- Product images are for reference only. Final products may slightly differ due to handmade processes.
⚖️ Liability
- Hands on Terra is not liable for any indirect or incidental damages arising from the use of our products or website.
🔄 Changes to Terms
- We reserve the right to update or modify these terms at any time without prior notice.
📩 Contact Us
For any questions or concerns, contact us at:
handsonterra@gmail.com
