Terms & Conditions

Welcome to Hands on Terra. By accessing and using our website, you agree to comply with the following terms and conditions.

🛍️ Orders & Customization

  • All products are handmade and made-to-order.
  • Customers must provide accurate details for customization (name, date, images, etc.).
  • Once production has started, orders cannot be cancelled or modified.

🎨 Handmade Nature

  • Each product is handcrafted, so slight variations in design, color, or finish may occur.
  • These variations are natural and part of handmade artistry.

💳 Payments

  • Orders are processed only after full payment confirmation.
  • We reserve the right to cancel any order due to payment issues or unavailability.

🚚 Shipping & Delivery

  • Delivery timelines may vary depending on product type and location.
  • We are not responsible for delays caused by courier services.

🔁 Returns & Refunds

  • Please refer to our Return & Refund Policy for detailed information.

📸 Product Images

  • Product images are for reference only. Final products may slightly differ due to handmade processes.

⚖️ Liability

  • Hands on Terra is not liable for any indirect or incidental damages arising from the use of our products or website.

🔄 Changes to Terms

  • We reserve the right to update or modify these terms at any time without prior notice.

📩 Contact Us

For any questions or concerns, contact us at:
handsonterra@gmail.com